The Deputy Manager is, in the absence of the Registered Manager, responsible for the supervision of the Residential Support Workers (RSW) employed to work in the homes operated by Accalia Care Services LTD. He/she will also, as part of their duties, have day to day supervisory responsibilities of those staff decided by the Registered Manager. The Deputy Manager will also be responsible for the day to day safety of the home, young people, and staff.

The Deputy Manager will assist the Registered Manager in the management of the home, including the day to day running and the quality of life enjoyed by the young people. The Deputy Manager will also assist in the home’s risk assessment process and will be accountable and responsible for the safety of the young people, the home, and staff members. This will include working with dynamic risk assessments, rigid risk assessments, and ensuring staff members adhere to any risk assessments that are in the home. To this end, the Deputy Manager will be required to foster good morale and team spirit amongst the staff team and a good relationship with the local community to create a warm, homely, caring environment within the home whilst catering for the young people as a whole, yet taking account of the needs of the individual. The Deputy Manager will also be responsible for the development of the team, the staff members individual work practice, and addressing any negative practice with robust and structured mentoring programs. In the absence of the Registered Manager the Deputy Manager will be responsible for referrals to the home and must make sound decisions whilst handling the referral process, taking into account placement matches and the welfare of the current young people.

Supervisory Responsibilities

Responsible for supervising all home staff.

Equal Opportunities

All young people are equally entitled to have their needs met in a fair and balanced way.  Deputy Managers are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.

Accountable To

Specific Duties and Responsibilities

Duties and Responsibilities:

1.   Co-ordinate and monitor staffing levels within the home to ensure that individual need is met.

2.   To assist the Manager in ensuring that there is an appropriate Statement of Purpose for the home and that this document is updated regularly.

3.   Be involved in the company’s selection and recruitment process.

4.   To assist the Registered Manager in providing operational management of the staff team and to deploy staff resources so that key objectives are fulfilled.

5.   To organise, deliver, and co-ordinate induction, supervision, appraisal, and support to individual staff.

6.   To review the implementation of care plans in line with legislation and company guidance.

7.   To chair meetings where appropriate.

8.   To be the designated person in charge in the Registered Manager’s absence.

9.   To be a part of an on-call system outside of designated hours.

10. To ensure that staff understand and implement the relevant safeguarding procedures in line with Young Foundations policy guidance.

11. Ensure that the protection and welfare of young people/young adults is the paramount consideration to the staff team.

12. To ensure that the standards within the home are maintained and developed in line with the Care Standards Act 2000 and the Children’s Homes Regulations 2015.

13. Maintain a clean and safe environment paying particular attention to Health and Safety legislation and environmental health needs.

14. To ensure that the company’s accounts regulations are adhered to.

15. Ensure that appraisals and personal development plans are undertaken and acted upon.

16. Attend training programmes as required.

17. Identify your own and team’s training needs.

18. To be involved in the development and maintaining of quality initiatives within the home.

19. To liaise with other professional agencies.

20. To promote contact between young people and family members.

21. To manage identified budgets.

22. To chair staff meetings and young people’s meetings.

23. Ensure the maximum care of Company property and equipment including storage.

24. Follow the guidelines as outlined in the Staff Handbook.

25. To work proactively with monitoring bodies to ensure that services are developing beyond the set standards.

26. You will always consider the effect of your presentation, communication, and conduct will have on others and always endeavour to work as part of a team.

27. To undertake any other such duties assigned by the Director of Operations.

This job description is not intended to be a complete list of duties and responsibilities but indicates some of the main areas attached to the post of Deputy Home Manager.

If there is anything of which you are unsure, please ask your Line Manager immediately for clarification.