This Job Description and Person Specification is a statement of the core duties of a Support Worker employed by Redleif Care.
Female applicants only
Home Care Position.
Part-time / Full Time
Travel time paid at £10.42 pro rata.
Client visits between:
7 am - 2 pm (Morning Shift)
4 pm - 10 pm (Evening Shift)
We require a mix of mornings and evenings and alternate weekends.
Zero-hour contract although there is many hours available.
Furthest client would be 9 miles from Yeovil.
Accountability
The Support Worker is accountable to the Senior Support Worker, Service Manager and/or
Director of Redleif Care and to the individual receiving the support.
Role and Responsibility
The main responsibility of the Support Worker is to provide direct support to the Customers we
support. The role requires the ability to use initiative and work independently and creatively,
providing support that enables the Customer to have the quality of life they wish for.
Main responsibilities
To ensure the Customer receives the highest quality of support in line with the values of Redleif
Care the Support Worker will be employed:
- To provide direct support that meets the Customer’s person-centred support plan.
- To actively support the Customer with their communication and empower them to take
control of their own lives.
- To ensure the Customer remains at the centre of their support.
- To support the Customer to be fully involved in meetings as they wish.
- To support the Customer with their emotional well-being and relationships.
- To ensure any concerns regarding the Customer, and/or any safeguarding concerns are
reported to the Senior Support Worker, Registered Manager and/or Director at the earliest
opportunity.
- To adhere to, and implement Redleif Care policies and procedures.
Key Duties
- To monitor the Customer’s mental, emotional and physical health.
- To support the Customer to manage their finances.
- To treat the Customer with dignity and respect at all times and allow them choice and
control of their lives.
- To support the Customer to develop and maintain relationships within the community,
including their friends and family and neighbours.
- To assist the Customer to explore and take part in activities and where possible,
employment opportunities.
- To provide personal care in accordance with the wishes of the Customer and in line with
their support plan, respecting dignity at all times.
- To work with the Customer to develop and maintain new skills.
- To communicate respectfully with the Customer and other members of the support team.
- To support the Customer and/or their family to report any concerns or complaints.
- To support the Customer to meet their household responsibilities.
- To take part in regular Supervision and attend team meetings and training as required.
- Duties may vary from time to time in line with the need of the service and as agreed with
Redleif Care.
Experience (Desirable)
- Experience of working with individuals with Dementia, Learning Disabilities, and/or Autism Spectrum
Disorder, either paid or voluntary (this can include caring for family/friends).
Skills/Attributes (Essential)
- Excellent communication skills and ability to maintain confidentiality.
- Good time management and organisational skills.
- Ability to work independently using initiative and equally, as part of a team.
- Ability to work flexibly, including alternate weekends, evenings and bank holidays.
- Ability to support individuals that may challenge, calmly and effectively, including
implementing clear boundaries when required.
- Ability to forward think and problem solve.
Qualifications (Essential)
- Willingness to complete Induction and relevant Mandatory Training.
- Commitment towards own professional and personal development.
Additional Requirements (Essential)
- This post is subject to an Enhanced Disclosure and Barring Service (DBS) check with
satisfactory clearance.
- Where using own car for work purposes, a copy of full driving licence, MOT certificate and
business class insurance certificate MUST be provided.
Melissa Parfitt and Robert Fielder founded Redleif Care with the belief that everyone should receive an extremely high level of care and support. They deliver care wrapped with love.
“The customer is always and will always be at the heart of everything we do. It is the person who buys our services, and this dictates the way we deliver each care and support package. This is the true meaning of person-centred care.”
Rob and Melissa have over 70 years’ experience working in the care sector between them. After working for some of the UK’s leading care companies, they decided in 2019 that the time was right to form Redleif Care and deliver care in their own way, adopting a simple value base of ensuring care and support is delivered to each customer to the same standard as one would expect for themselves or those they love.