Barchester Healthcare is looking for an outstanding Operational Trainer to co-ordinate and deliver training against company objectives and training statistics. This role is paramount to delivering an excellent quality of care for our patients and residents and to maintain the safety of our workforce.
As Operational Trainer you will act as a DLP Champion for homes and hospitals in your region, promote e-learning, keep up to date with new developments and assist staff to access and complete their e-learning.
Reporting to the Managing Director, you will ensure the homes and hospitals are meeting all induction and refresher, statutory and mandatory training standards, including:
Safeguarding (including MCA/DoLs), Care Certificate completion, Customer Care, Equality & Diversity, LGBT+
Fire Drills, Manual Handling or Moving Handling Static Loads Practical & Basic Life Support / CPR (including choking)
Hospital Specific Training - Risk Management, Safety Interventions, PBS, Clinical Risk /Safe & Therapeutic Obs.
To ensure the delivery of the training required, you must hold a Diploma Level 3 in Health & Social Care or above OR experience of working in a social care setting.
You will be required to plan and publish training calendars to meet regional training needs so you must be able to work under your own initiative and communicate effectively.
Your excellent organisation skills will enable you to record staff completion of training on the L&D learning management information system and maintain records as required to meet regulatory standards. You must have a working knowledge of legislative requirements within the care industry.
You must also monitor completion of training against required targets and observe workplace practice to ensure that each care home/ hospital is delivering a good quality of care.
You will motivate and engage with those around you. Your positive attitude, a willingness to learn and improve will enable you to continually review the programmes you deliver and maintain your own competence in the delivery of set courses.
This role will involve regular travel and overnight stays the UK, so a full driving licence is essential.
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Our Staff
Barchester is all about doing things a little bit differently. Our unique approach to the care sector sets us apart, so to make things happen our people need to be a little bit different too.
Our residents, patients and their families expect great services, so our professional and dedicated team of specialists actively recruits people who are focused on continually improving the quality of life for the people in our care, to achieve our ambition of Barchester as the leading provider of care services.
Celebrating Success
Celebrating Success is our sector-leading employee recognition programme, which is designed to recognise all staff who work hard to help our homes and hospitals meet the high-quality care and business standards we set ourselves and allows staff to share in the success of the business.
In addition, throughout the year there are a number of opportunities, such as Employee of the Month and the Barchester Care Awards, which recognises our committed people across the business for a job very well done.
We provide one of the best rewards packages in the care sector and offer a competitive salary and impressive benefits.
We value our employees
Our people are as diverse and as individual as our residents and patients. We promote equal opportunities and encourage all our employees to treat one another and those we care for with honesty and respect. We aim to create a family environment in all our homes, hospitals and offices.
We are focused on providing equal opportunities to prospective and existing employees at Barchester and display the Disability Confident logo with pride.
Learning about why Barchester is unique within the care sector is central to our induction programme. Our new staff receive a comprehensive overview of all elements of our business so they can feel confident in fulfilling their role and contributing to our vision.
Professional Development
The learning doesn’t stop there. Our people have opportunities throughout their Barchester career; from refreshing their knowledge and learning new skills, to continuing their personal and professional development.
We also actively encourage our people to review their performance and develop their role at Barchester by using our bi-annual Performance Development Plan. Many of our people have exceeded their aspirations in successfully completing externally accredited qualifications.
There are no limits to how far our people can progress their career at Barchester.