Complex Support Worker

JOB OVERVIEW

Complex Support Worker

Salary: Closing: 20/08/2026

Working Hours: from £16.66 to £18.69 per hour

up to 36 hours per week

Location: Tunbridge Wells

Complex Support Worker Job Overview

Location: Tunbridge Wells

Hourly Rate: £16.00 to £17.95, with enhanced pay for public bank holidays and paid mileage

Shifts: Day shifts are 7:00am- 7:00pm and night shifts are 7:00pm- 7:00am (including a sleep-in from 10:00pm-7:00am). You

will be part of a team of support workers providing 1:1 care for this package. Flexibility is required to cover sickness and

annual leave within the support team.

Prior to commencing employment, you will be required to complete the onboarding process, including induction and training.

You will also have the opportunity to meet the client and his family, and to shadow existing staff to ensure you are fully

prepared for the role. This process typically takes approximately six weeks; therefore, full-time shifts are expected to

commence at beginning of September 2026.

Eligibility Criteria for a Complex Support Worker:

Due to the client's circumstances, we are only considering female applicants

Previous care experience is essential

Full UK driving licence and own car is essential

Please note that you must be eligible to work in the UK. We do not offer sponsorship

About the Role:

Continuity of Care Services is looking for a kind, compassionate, and reliable Complex Support Worker to support a gentleman

in his 50s who is living with the effects of a traumatic brain injury. He has left-sided weakness but remains mobile, and

although he is cortically blind, he is able to see shadows and shapes. Support will be provided both in his home and out in the

local community around the Tunbridge Wells area, helping him to live an active, meaningful, and enjoyable life. He has a great

love of swimming, enjoys a variety of sports, and values spending time outdoors. He also enjoys getting out and about and

appreciates having routine activities planned in advance, so good organisation and a positive, encouraging approach are

important. You will be required to use your own car to support him with community activities, so being a calm and confident

driver is essential. Mileage will be paid in addition to your salary. A contribution towards business car insurance will also be

provided, as it is a requirement of the role.

Our clients requirements:

Experience of working with adults who can display behaviours that challenge

Personal care

Medication Administration

Meal preparation and snack provision

General household domestic duties

Support with accessing the community

We are looking for a Complex Support Worker who is genuinely passionate about care and prepared for the unexpected. At

Continuity of Care Services, we value people who put individuals first and remain calm, confident, and compassionate in all

situations.

Our client responds particularly well to complex support workers who speak English or Polish as these languages are familiar

to him and help with communication, provide reassurance, and meet the client's individual care needs.

To be a great fit for this role, you should be:

Calm and reassuring Assertive

Confident and can come up with creative solutions

A team player

Punctual

Excellent communication skills

Kind and compassionate

This role is ideal for someone who values building meaningful connections and providing consistent, person- centred

care. If this sounds like you, we want you to apply for the position!

Advantages of Joining our Team:

Fully funded and paid training and access to our training academy

Higher than average rates of pay PLUS enhanced pay on Saturdays, Sundays and Bank Holidays

Blue light card- subscription covered by us!

Opportunities to take any Health and Social Care Qualifications Career progression

DBS assistance

£500 refer a friend scheme (terms & conditions apply)

24/7 counselling and support

Meet & greet and shadow shifts to help settle into your new role

Opportunities to speak to our Mental Health First Aiders

Annual Saving Scheme

EPA Programme (Smart Clinic)

Annual Charity Events

Pension Scheme with The People's pension

Flexible working hours and local work available

Company phone

Our recruitment process

Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory

references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin- bespoke to each clients needs.