Healthcare Assistance

Health Care Assistant 

Job Title 

Health Care Assistant 

Job Description 

The role involves contact on a physical and psychological level with patients and their families. The post holder will undertake a range of activities under the supervision of a registered nurse, senior staff having been assessed and deemed competent in the activities required.? 

MAIN DUTIES AND RESPONSIBILITIES: 

• Support the registered nurse in the implementation of an agreed plan of care with the patient and in accordance with instructions and training received; 
• Help promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers; 
• Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary?team and Nursing Residential environment; 
• Contribute to the legality and accuracy of the patient care plan/ and or other reports and the effectiveness of the established communication /reporting system over the full 24hrs; 
• Participate in regular meetings and attend other meetings as requested. 
• Undertake tasks and procedures, in which competency has been assessed and recorded specific to the?care environment, including for example blood glucose monitoring. 
• Participate in research activities as and when required. 
• Provide support and assistance to registered staff. 
• All team members are responsible for behaving in a manner that does not put themselves, patients,?visitors, and other team members in danger or at risk in the clinical environment. 
• To assist in the maintenance of stock levels, including pharmaceutical products. 
• To assist in the maintenance of home cleanliness and tidiness and always adhere to infection control policy and procedures. 
• To assist the patient to ensure they could meet their individual dietary requirements.?Ensuring all patients receive their chosen and correct meals. 
• To receive and convey information from telephone or personal enquiries in a courteous manner and?ensure all persons visiting the home are greeted and assisted in a welcoming and supportive manner. 
• To assist and support registered nurses and clerical staff in administrative duties as required. 
• To escort stable patients to and from all home to departments within the hospital. 

GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES 

The post-holder is required to familiarise themselves with all policies and procedures and to always comply with these. Failure to comply with any of these policies may result in disciplinary action up to and?including dismissal. These have been agreed with staff and Staff Side and are as follows: 

• Treat others as you would like to be treated. 
• Listen to and support others and make time to do so. 
• Seek, acknowledge, and value others’ experiences and contributions. 
• Acknowledge others’ beliefs. 
• Be courteous and considerate to all. 
• Treat others fairly and equally. 
• Be honest and trustworthy and act with integrity. 
• Encourage others to treat all staff with respect. 
• Challenge the behaviour of staff who do not show respect to others. 

CONFIDENTIALITY & DATA PROTECTION 

The post-holder must maintain the confidentiality of information about patients, staff and other health service businesses and always meet the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). The post-holder must always comply with all company Information and Data Protection policies. 

HEALTH AND SAFETY 

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974)?and any subsequent relevant legislation and must always follow these in full including ensuring that they always act in line with all agreed procedures in order to maintain a safe environment for patients, visitors and?staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal. 

MANAGING STRESS 

The company has an agreed policy & procedure which links with a range of services and arrangements?for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best?manage their own and their colleagues’ stress. 

HEALTHCARE ASSOCIATED INFECTIONS (HCAIs) 

All staffs have a responsibility to act and follow all instructions to protect patients, staff and others from HCAIs. All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal. 

EQUALITY & DIVERSITY 

The company has adopted a Managing Staff Diversity Strategy & Policy covering all its staff and it is the?responsibility of all staff to always comply with these requirements. The key responsibilities for staff under?this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these?policies may result in disciplinary action up to and including dismissal. 

FLEXIBILITY 

This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may?be required by their manager to carry out any other duty commensurate with their banding and expertise. 

DIMENSIONS 

• Assist and support new HCAs 
• Post-holder has no managerial or budgetary responsibility. 
• The candidate will need to be working towards an NVQ 2 or have The Care Certificate. 
• Duties include the following:  

1. washing and dressing. 
2. feeding. 
3. helping people to mobilise. 
4. toileting. 
5. bed making. 
6. generally assisting with patients’ overall comfort. 
7. monitoring patients’ conditions by taking temperatures, pulse, respirations, and weight. 
8. Operating hours are 8am - 9pm with a few shifts during the day