An amazing opportunity has just become available to join a fantastic domiciliary team in Fareham and Gosport. You will be the care teams go to person for all the scheduling of the roster, supporting with the coordination of hours and supervisions, spot checks and other administrative duties. We are looking for someone who can handle a fast packed environment and is most of all a caring person that can provide the best support to our valued team and customers. Requirements: Must drive and have access to a car. Ideally have a level 2+ in health and social care or willing to be enrolled on one Must have minimum 1 year experience in care Preferred experience in a similar role within a domiciliary setting but not a must This is a full time role and the company are offing a competitive salary between £18-24k per year Please get in touch for more details on iption below: 1. PURPOSE OF JOB 1.1 To play a lead role in the development of good community care practices and procedures. 1.2 To represent the company as the first member of staff to visit Service Users. 1.3 To work in conjunction with the office Management team and to assist in the smooth running and upkeep of all care delivery practice and procedures. 1.4 To provide a cover care service and deliver care as instructed by the Management team when emergencies, short-term requirements and covers are needed. 1.5 To have the company on call phone one week on and one week off, this will include that if there is sickness you will be required to cover the calls with alternative staff members or yourself. 1.6 To carry out risk assessments and complete care plans. 2. PRINCIPLE RESPONSIBILITIES QUALITY AND STANDARDS 2.1 Deliver initial care service to all new service users, to introduce permanent carers and to monitor and review ongoing packages of care, undertake regular spot checks, assessments and review visits as required. 2.2 Attend case conferences or reviews as required in order to monitor and review care packages. 2.3 To further establish the quality reputation of the company and identify opportunities for increasing service provision, through effective liaison with other agencies as appropriate: - Care Managers - Home Care Organisers - Purchasing Officers - Hospitals - GPs - Friends - Relatives - Other interested parties 2.4 To participate in staff meetings on a regular basis. 2.5 Promote the development of staff and provide leadership in the improvement of good care practice. 2.6 Attend and participate in training as required for service development. Contribute to the service of development of appropriate training programmes for the company 2.7 Develop the service, putting Equal Opportunity Policy into practice, ensuring that the service provided is sensitive to need and is culturally appropriate. 2.8 To introduce the the company to all new service users, ensuring they are given and have explained all relevant information, including the company Statement of purpose and the complaints procedure. 2.9 To make sure the rotas are done well in advance and staff matched with the right clients 2.10 To deputise for the manager when she is off. 3. ADMINISTRATION 3.1 Ensure that client/staff files are maintained and updated as required. Ensure the events and outcomes of all client visits, carer consultations, spot checks, complaints etc., are all recorded in all cases immediately following the event/visit. 3.2 Ensure that Service Users care plans are updated, completed regularly and accurately. 3.3 Preparation of statistics/reports on service delivery as directed by the Management team. 3.4 To take part in consultation and planning meetings with the Management team. 3.5 To answer telephone enquires, ensure correct message recording, actioning of messages and the maintenance and upkeep of daily records and information including key log, ID log, accident book etc. Do you drive with access to a car? Do you have experience working within a domiciliary care setting or any other care setting? Are you energetic and flexible? If unexperienced are you willing to learn?