ABOUT THE ROLE
As a Bank Receptionist at a Barchester care home, youll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, youll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
Youll need to be professional, caring, courteous and well organised to join us as a Receptionist. Youll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UKs leading healthcare providers, we take the growth of everyone who works for us seriously.
As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.
If youd like to use your administration and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding place to be.
Our Staff
Barchester is all about doing things a little bit differently. Our unique approach to the care sector sets us apart, so to make things happen our people need to be a little bit different too.
Our residents, patients and their families expect great services, so our professional and dedicated team of specialists actively recruits people who are focused on continually improving the quality of life for the people in our care, to achieve our ambition of Barchester as the leading provider of care services.
Celebrating Success
Celebrating Success is our sector-leading employee recognition programme, which is designed to recognise all staff who work hard to help our homes and hospitals meet the high-quality care and business standards we set ourselves and allows staff to share in the success of the business.
In addition, throughout the year there are a number of opportunities, such as Employee of the Month and the Barchester Care Awards, which recognises our committed people across the business for a job very well done.
We provide one of the best rewards packages in the care sector and offer a competitive salary and impressive benefits.
We value our employees
Our people are as diverse and as individual as our residents and patients. We promote equal opportunities and encourage all our employees to treat one another and those we care for with honesty and respect. We aim to create a family environment in all our homes, hospitals and offices.
We are focused on providing equal opportunities to prospective and existing employees at Barchester and display the Disability Confident logo with pride.
Learning about why Barchester is unique within the care sector is central to our induction programme. Our new staff receive a comprehensive overview of all elements of our business so they can feel confident in fulfilling their role and contributing to our vision.
Professional Development
The learning doesn’t stop there. Our people have opportunities throughout their Barchester career; from refreshing their knowledge and learning new skills, to continuing their personal and professional development.
We also actively encourage our people to review their performance and develop their role at Barchester by using our bi-annual Performance Development Plan. Many of our people have exceeded their aspirations in successfully completing externally accredited qualifications.
There are no limits to how far our people can progress their career at Barchester.