To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.

FEMALE APPLICANTS ONLY

Follow instructions in the care and support plan which has been agreed with each customer. This may include:

Showering and bathing

• Dressing and grooming
• Toileting and continence care
• Teeth and dentures
• Taking medicines
• Encouraging, reminding; assisting and giving medicines
• Ordering and collecting prescriptions
• Returning unwanted medicines to the pharmacy for safe disposal
• Eating and drinking
• Helping the customer to plan what to eat and drink
• Gentle encouragement and help to eat and drink well
• Shopping, preparing and serving food and drinks
• Clearing the table, washing up and keeping the kitchen area clean and tidy;
• Agreeing with the customer how to store food safely and dispose of out of date produce
• Safely using aids and personal equipment in a manner that respects the dignity of customers. For example
• Standing and walking frames
• Wheelchairs, manual and electric hoists
• Sliding sheets and moving boards
• Hearing aids and other physical aids
• Housework
• Washing floors, vacuuming and sweeping
• Laundry and ironing, making beds and changing the linen
• Dusting and general tidying
• Social and physical activities or mental stimulation such as
• Answering the door and greeting visitors
• Answering emergency bells and the telephone
• Writing cards and letters or emails
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• Taking a customer out shopping, to see their friends or to other activities

Hobbies and recreations such as reading, photo albums, games, etc

• Record and report all relevant customer information including
• The care and support that you provide and assistance with medicines
• Changes to a customer’s condition or other concerns
• Faulty equipment or hazards in the home
• Response to emergencies, accidents and incidents
• Safeguarding matters
• Contact with families or carers and other professionals
• Other matters as required by Lynette Simpson procedures
• Keep all information about customers and their families secure and confidential

·        Work well as part of the team.

• Follow all policies, procedures and guidance at all times
• Take part in staff and customer meetings
• Attend training activities and appraisal and development meetings