· Assisting the Registered Manager with managing care staff
· Producing care rotas and managing staff through roster software such as Care Planner and Birdie
· To receive and process new referrals before care commences.
· Ensure that where needs assessments are carried out, a support personalised plan is created.
· Accepting care packages and assigning cares to service users in an appropriate manner.
· Liaising with clients, local authorities and other stakeholders as part of a multi-agency approach
· Arranging care reviews and risk assessments for service users
· Participating in the branch on-call rota
· Ensuring that our service complies with CQC requirements.
· Working flexibly to cover alternate weekdays, evenings, weekends.
· Recruitment, Induction, supervision, and Appraisal of staff
· Delegate tasks to care staff and following up to make sure tasks are completed to a high standard