The purpose of this role is to oversee the day-to-day operations of some of Reach Care’s supported living and community care support services within Newark, Nottinghamshire. Provide high-quality line management of Reach Care’s Team Leader and Care Support Workers workforce, within the settings of the services in which you are responsible, thus aligning with Reach Care’s values.
Key Responsibilities:
Supported Living and Community Care Services
• Oversee the day-to-day operations of some of Reach Care’s supported living and community care support
services within Newark, Nottinghamshire.
• Manage the delivery of high-quality, person-centred support in accordance with Reach Care’s values, policies
and procedures and in line with our contractual and regulatory requirements.
• Provide hands-on care support within the services for which you are responsible when scheduled (20% of
contracted hours, per week).
• Participate in Reach Care’s on-call responsibilities.
• Lead on ‘Positive Behaviour Support’ (PBS) and monitor the implementation of its principles within the services
for which you are responsible.
• Stay up to date with the latest research and best practices in the field of PBS, integrating new knowledge into
the development of intervention strategies.
• Monitor and evaluate service performance, including quality of care, staff productivity, stakeholder satisfaction
and implement necessary improvements to enhance service delivery.
• Review and update service user care plans and risk assessments.
• Support the planning and mobilisation of new care support provision.
• Complete annual service user reviews and multi-disciplinary meetings.
• Support Reach Care’s Scheduling Coordinator, ensuring effective scheduling to meet the needs of people using
our services.
• Manage health and safety requirements within the properties where you work, ensuring the regular scheduling
of fire safety checks and the monitoring and reporting of any required property/equipment safety checks and
repairs.
• Prepare reports on service delivery, for which you are responsible, as directed by Reach Care’s Registered Care
Manager and/or others within Senior Management positions.
• Undertake regular spot checks, quality assurance audits and health and safety spot checks.
Workforce Management
• Undertake regular supervision of Team Leaders and Care Support Workers through observation, practice and
1:1 supervision/appraisals.
• Provide honest and effective communication to staff within the settings of the services in which you are
responsible, thus ensuring staff are informed, engaged and productive.
• Provide leadership and guidance to team members (Team Leaders and Care Support Workers), fostering a
positive and collaborative work environment.
• Complete regular staff team and service meetings.
• Provide service and workforce data, when required, to support staff recruitment and induction processes.
• Identify and support staff/team development and training needs.
General
• Collaborate with other Service Managers within the organisation and provide cover where required.
V1 Job Description (B2)
Person Specification
Essential Criteria:
• Works well and efficiently in a
team and independently.
• Communicate clearly and
concisely through a variety of
methods (verbal and written).
• Good time management,
enabling deadlines and time
scales to be met.
• Flexible and adaptable
approach to their work.
• Works collaboratively with a
variety of stakeholders.
• Solution-focused and has a
can-do attitude to problemsolving.
• Proactive, concise and
considered in decision-making.
• Good attention to detail within
their work.
• Self-motivated to make a
positive difference and elicit
individual and organisational
growth.
Desirable Criteria:
• Experience working with
adults with learning
disabilities.
• Experience in using IT.
• Good knowledge and
experience of safeguarding.
• Can drive and is willing to
travel for work purposes.
• Creative and innovative in
their ways of working.
Key Skills & Qualifications:
• Level 3 in Health & Social Care, (or
equivalent) (Desirable)
Being a ‘Reach Person’:
• Inspire trust and confidence in others.
• Treat others with dignity and respect to create an environment that contributes significantly to everyone
feeling safe, encouraged and valued.
• Promotes innovation, inclusion and diversity that provides everyone with the right to aspire.
• Can build and maintain strong relationships by taking time and investing effort to understand the unique
needs and goals of the organisation and individuals.
• Emphasises and understands the importance of individuals’ rights to participate.
• Understands the importance and, prioritises listening to, the voices of people with learning disabilities and
their families.
• Commits to and maintains high standards in every aspect of their work.
• Advocates for people with learning disabilities living independent lives.
ONCE CANDIDATE IS HAPPY TO BE PUT FORWARDS, LET THEM KNOW THAT WE WILL SEND THEM THE JOB DESCRIPTION FOR THEM TO LOOK AT IN PREPERATION FOR THEIR CALL WITH REACH
We are a Nottinghamshire charity supporting people with learning disabilities to live happier, healthier lives in their community. People with learning disabilities in our county face a higher than average risk of poor health, loneliness and social isolation.
Our centres Reach Southwell, Reach Newark, Reach Mansfield, Flower Pod Southwell and Flower Pod Newark support people with learning disabilities to enjoy a better quality of life in their own community. We do this by offering courses, social activities, holidays and best practice projects to find new solutions to problems.
We have begun to offer high quality accommodation options and are developing plans for the future.
We also offer quality one-to-one care support through Reach Learning Disability Care CIC (rated outstanding by the Care Quality Commission).
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