Care Supervisor

Company:  Voyage Care
Location: Wrexham
Salary: £26,325pa
Hours: Full Time
Type: Permanent
Job Requirements / Description

Care Supervisor Wrexham, £26,325pa

Role will be based in our Wrexham office to cover Wrexham services

Join Voyage Care and Feel Valued, we reward your dedication with:

  • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
  • Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
  • Paid Social Care Wales registration for your first year
  • Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
  • Funded Blue Light Card hundreds of discounts at high street retailers etc.
  • 24/7/365 doctor line for our colleagues and their families
  • Access to cash plans for our colleagues, which also covers their families
  • Enhanced retirement leave
  • Long service awards

Gwnewch wahaniaeth bob dydd ac ymunwch â'n teulu Voyage Care.

We’re on the hunt for a Care Supervisor to join us in our DCA Office in Wrexham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Supervisor with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We’re interested in our Care Supervisors having both the right experience and the right values. This is why at this service our Care Supervisors should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

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Voyage Care
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Our Staff



Barchester is all about doing things a little bit differently. Our unique approach to the care sector sets us apart, so to make things happen our people need to be a little bit different too.

Our residents, patients and their families expect great services, so our professional and dedicated team of specialists actively recruits people who are focused on continually improving the quality of life for the people in our care, to achieve our ambition of Barchester as the leading provider of care services.

Celebrating Success


Celebrating Success is our sector-leading employee recognition programme, which is designed to recognise all staff who work hard to help our homes and hospitals meet the high-quality care and business standards we set ourselves and allows staff to share in the success of the business.

In addition, throughout the year there are a number of opportunities, such as Employee of the Month and the Barchester Care Awards, which recognises our committed people across the business for a job very well done.

We provide one of the best rewards packages in the care sector and offer a competitive salary and impressive benefits.

We value our employees


Our people are as diverse and as individual as our residents and patients. We promote equal opportunities and encourage all our employees to treat one another and those we care for with honesty and respect. We aim to create a family environment in all our homes, hospitals and offices.

We are focused on providing equal opportunities to prospective and existing employees at Barchester and display the Disability Confident logo with pride.

Learning about why Barchester is unique within the care sector is central to our induction programme. Our new staff receive a comprehensive overview of all elements of our business so they can feel confident in fulfilling their role and contributing to our vision.

Professional Development


The learning doesn’t stop there. Our people have opportunities throughout their Barchester career; from refreshing their knowledge and learning new skills, to continuing their personal and professional development.

We also actively encourage our people to review their performance and develop their role at Barchester by using our bi-annual Performance Development Plan. Many of our people have exceeded their aspirations in successfully completing externally accredited qualifications.

There are no limits to how far our people can progress their career at Barchester.

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