On Call Support Worker

Expired
Company:  Blue Sapphire Care
Location: Leighton Buzzard
Salary: 11.75
Hours: Full Time
Type: Permanent
Job Requirements / Description

On Call Vacancy

 

This post will usually require you to work from home. Access to  a computer or laptop and mobile phone is essential

 

Duties to include

 

·     Deputising in the absence of the manager          

·     Answering the telephone

·     Managing the electronic care system

·     Monitoring calls

·     Covering staff sickness (either yourself or arranging cover)

·     Arranging for outside professionals to visit (District Nurse, GP)

·     Contacting service user family when needed.

·     Responding to client related emails.

·     Sending detailed handover email at the end of your shift

 

As part of the on call team there is an expectation that should it be necessary you may need to pick up calls on the weekend you work outside your rota’d shift if care work cannot be covered due to holidays or sickness 

 

Hours of Work

 

Weekdays - Visits between 7 am - 6 pm

Fri 16.00-22.30

 

Alternate weekend working

 

Sat 07.00-14.00

Sun 14.00-22.30

Essential skills/Experience Must have previous care experience Must have good computer skills Must have good telephone manner Must be customer focused Must have use of laptop Must be a car driver and have use of a car Must be flexible in their approach to work
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Blue Sapphire Care
Job.Employer

In January 2011, Blue Sapphire Care opened its doors and started supporting people in the local community to continue living in their own homes, established by 3 local ladies with many years of experience in the home care industry.


We are passionate about providing a quality service that delivers person centred care to those that need it.

Our intention is to remain small in order that you do not become just another service user.


We will provide a service that you are proud to use, and that we are proud to provide.


The service user is always our number one priority.


Continuity, understanding, communication and reliability are very important factors in creating a successful partnership between Blue Sapphire Care Ltd and the service user.


We are a small team of dedicated people who are passionate about providing the best possible outcomes for anyone who chooses to use our service.

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