Residential Care Worker

Heathfield House

Experience not required as Full Training is provided

Overview
We are seeking a compassionate and dedicated Support Worker to join our team. The ideal candidate will provide essential care and assistance to individuals in various settings, including assisted living facilities and home care environments. This role is vital in enhancing the quality of life for our clients, particularly those with specific needs such as dementia. The Support Worker will be responsible for ensuring a safe, comfortable, and supportive environment while promoting independence and dignity.

Duties

• To undertake induction, mandatory and further training as required to meet customer’s needs,
• comply with legislation and quality standards and to attend further training as required within service specifications and continuing development.
• To attend to the personal needs of customers as defined in their own individual support plans. Duties may include personal care, domestic tasks and social care tasks aimed at creating a supportive, enabling environment within the customer’s home.
• To actively promote a positive and person-centered approach to enable service users to achieve their potential for independence and to report any changes to the Registered Manager
• To act appropriately in emergency situations, reporting incidents whilst respecting service user’s sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance e.g., GP/District Nurse/Emergency Services.
• To be aware of customer’s physical and emotional wellbeing and reporting any apparent changes or concerns to the Registered Manager.
• To bring to the attention of the Registered Manager any apparent deterioration in the condition of a customer’s accommodation which might affect their health and safety and/or that of support workers.
• To work and co-operate with other support workers and professionals involved in the delivery of person-cantered support planning.
• To apply good practice and report any/all suspicion of abuse of any kind in accordance with procedure and to understand and respect confidentiality and data protection policies within delivery of service.
• Attend convened meetings as required e.g., team meetings, customer reviews and supervision meetings. In addition, take part in the annual appraisal process.
• Maintain knowledge of and comply with company policy, procedures and codes of practice and handbooks.

KEY FACTORS TO SUCCESS:

· Being committed to delivering the service to the highest possible standard ensuring

compliance.

· Excellent person-centred skills.

· The ability to communicate well at all levels.

· Effective time management and organisational skills.

COMPETENCE/CHARACTERISTICS:

· Smart and professional appearance.

· Articulate with the ability to document and communicate information efficiently

· Preferably computer literate but not essential

· Ability to work on their own initiative, be a “self-starter”, able to prioritise tasks

· Good team player with the ability to motivate others.

· Excellent organisational and administration skills.

Job Types: Permanent, Zero hours contract

Pay: £12.31 per hour

Benefits:

• Company pension
• Free flu jabs
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Day shift - 48 hours for maternity cover- initially until Jan/ Feb 2026 but with a view to permanent after this- shifts are  0800-2000/ 0800-1400/ 1400-2000-   with weekend working required- can be male or female- driver preferred but not essential 

OR

Day shift - 16 hours per week- shifts will be 0800-2000/ 0800-1400/ 1400-2000- availability for all is required as they will not be on a fixed rota. Weekend working is required, can be male of female, driver preferred but not essential 

Night shift - 36 hours/ 3 nights in total is needed,- male or female- dont need to drive- shifts are 2000-0800