Company description The Hylands is a family run care home providing bespoke, person-centred care to those living with dementia. We aim to support our clients in a way that gives them maximum choice and control over their lives, in the least restrictive way possible, whilst respecting their individuality. Job description We have an exciting opportunity for an experienced Care Home Manager or Deputy Manager to join our dynamic team. This permanent position would be well suited to an enthusiastic individual looking to advance their career in the care sector in a thriving and supportive environment. At our beautiful seafront location, you will work closely with the Senior Management Team in all aspects of service leadership. Roles & responsibilities - Develop and maintain effective working relationships with the management and senior management of the service - Liaise with the provider ensuring all necessary reports are sent timeously - Create and uphold an open, positive and inclusive management culture - Develop and communicate strategic plans for The Hylands - Oversee the implementation of The Hylands’ policies and procedures - Evaluation of The Hylands’ goals and quality objectives - To provide leadership to the administration, care, catering, housekeeping, laundry, maintenance and people management functions of The Hylands - To carry out and provide leadership in marketing the service and selling its services at the agreed prices - To maintain the operations of The Hylands at the standard agreed with the Registered Provider, within the financial budget or other parameters set by the Provider - Be responsible for promoting and safeguarding the welfare of residents of The Hylands - Recruitment of staff - Induct new starters in accordance with The Hylands’ policy - Lead, motivate and direct staff - Conduct staff supervision and annual staff appraisals - Develop staff to full potential ensuring succession planning for The Hylands - Ensure multidisciplinary team working is embedded in the service - Seek opportunities for personal and professional growth - Take responsibility for your own professional development through performance and development reviews and undertake any relevant training Requirements - Level 5 Diploma in Leadership & Management in Health & Social Care (Adult Residential Pathway) or equivalent – working towards considered - Enhanced DBS check - Previous experience working in a supervisory role in a similar environment - Proficient written skills - Excellent communication skills - Budgetary skills - Willingness to register with the regulator (The Care Quality Commission) Values-based personal qualities Working together - Involve residents, family, external agencies and colleagues - Speak up when things go wrong Respect & dignity - Understand person-centred care and demonstrate treating people as individuals and respecting choices - Promoting independence Everybody counts - Ensuring no one is discriminated against or excluded - Understand human rights and impact on care delivery - Facilitating people to ‘speak up’ about concerns and acting upon them Commitment to quality of care - Striving for quality in everything we do, recognising and understanding what quality in care means for people using the services - Being accepting about criticism and focusing on improvement - Being open to new opportunities for learning and identifying the limits of skills and knowledge Compassion - Treating people with kindness - Understanding the importance of empathy in all areas of employment - Understanding the values of others and always providing a caring service Improving lives - Focus on how things could be done better and sharing ideas - Understanding of wellbeing and what is important to people using the service - Improving outcomes for people - Ensuring appropriate services are provided for people using the services What can we offer our employees? - A supportive, inclusive & comfortable working environment - Competitive salary - Flexible rota system - Excellent training package - Career progression opportunities - Free DBS check - Optional company pension
With many years’ experience, the Management Team of Precious Care Homes LTD Group pride themselves on offering a professional and high standard of care service for our residents.
Residents need a home where individuality is emphasised, by staff who have time to give attention to small detail, and where they have the choice of enjoying the company of other residents.
Our staff always strive to preserve and maintain the dignity, individuality and privacy of our residents and to ensure their needs are met. Such needs may be physical, cultural, psychological, spiritual, emotional and social. Find out more about our team.
Residents are encouraged to participate in the development of their own individualised, person centred care plans in which the involvement of family and friends may be appropriate and is greatly valued. Find out more about our activities.
Our Care Homes use a digital care system for all aspects of residents' Care Planning and Risk Assessments.
Core values of care which are fundamental to the Philosophy of our Care Homes:
PRIVACY: The right of a resident to be left alone and undisturbed whenever they wish.
DIGNITY: The understanding of a resident's needs and treating them with respect.
INDEPENDENCE: Allowing a resident to make their own decisions and think and act for themselves.
CHOICE: Giving a resident the opportunity to select for themselves from a range of alternative options.
RIGHTS: Keeping all basic human rights available to the residents.
FULFILMENT: Enabling the resident to realise their own aims and helping them to achieve these goals in all aspects of daily living.
All Care Staff within the Care Home will be appropriately trained to deliver the highest standard of care in a sensitive manner. A continuous staff-training programme is implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices.
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