Care Coordinator

Care Manager / Care Coordinator - WINSFORD

Circa £30,000 Per Annum 45 Hours per week contract

Excellent Benefits and Company Culture

YOU MUST HAVE YOUR OWN CAR

We are looking for an experienced Care Manager/Care Coordinator to support our Registered Manager in developing an existing branch based in Winsford.

The successful Care Manager/Care Coordinator will have good track record in an identical position and will be able to operate in a fast-paced work environment. Clients will mainly be referred from the local authority, and are varied.

We provide service for: adults with a learning disability, mental illness, physical disability and Autism.

We expect our Care Manager/Care Coordinator to really take the reins of their allocated runs and lead a service that is individualised to each client’s needs. The successful candidate must demonstrate a genuine desire to improve the quality of life for our clients.

You will report to the Registered Manager and your duties will include:

• Rostering duties of allocated runs
• The creation of individualised, person-centred support packages that work towards meeting identified outcomes with the clients, their carers and the purchasing council
• To develop and sustain a professional motivated staff team
• To be an ambassador for the company, raising our organisations’ profile and reputation for good quality support
• Meet all regulatory and contractual framework requirements
• Work to develop the branch services for your client group
• Work Closely with the Council and Brokerage Departments in acquiring new support packages
• Define an ongoing recruitment and retention strategy. Ensuring that all recruitment for your branch is carried out in accordance with CQC and Framework requirements
• Promoting equal opportunities in recruitment, placement and training & development of all staff
• Manage all the daily operations within the branch to ensure an efficient service is delivered
• Maintain full compliance in line with CQQ regulations and Framework requirement, which includes all quality monitoring checks, file audits and monitoring our staff members’ key performance indicators
• Identify and meet all the training and development needs for your branch
• Dealing with any complaints specific to your branch and assisting other branches in our organisation when dealing with their complaints
• Responsible for the first line disciplinary and grievance of branch staff and members
• Ensuring effective rostering and placement of care staff in a timely manner whilst monitoring staff punctuality, call monitoring logs and continuity of care
• Overseeing the maintaining of up to date and accurate records of all branch members, clients and placements in line with CQC regulations, Framework requirements and company requirements
• Generate invoices for completed work, maintain a sales ledger and aged debt list whilst chasing all aged debt in a timely manner
• Ensuring an effective on-call system is in place

Entry Requirements

• Minimum 2 years’ experience in an identical position
• NVQ Level 3 preferred but not essential
• Driving License
• Computer literate

Company Systems Currently Used

• PeoplePlanner – For all rostering, compliance and the generation of invoices
• Gsuite – For calendar and all other documentation purposes

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We are offering

• Salary negotiated based on previous experience and aptitude
• Full time work
• Weekly or monthly pay
• 22 pence per mile for mileage
• Convenient office location and free car parking